Follow the touchscreen calibration procedure described in the manual (HMI5000 Series only).

If mounted in a panel, make sure the unit is mounted on a flat, even surface to avoid twisting or distorting the analog matrix touchscreen.

What appears to be a hardware issue may be a project or firmware issue. Try downloading the project again and make sure the firmware box is checked in the download window.

Check Fuse.

Check the voltage across the + and – terminals of your DC connector. See the Installation Manual on how to connect power to the HMI/HMC.

Help Files

No display? No power?

To solve a hardware question, please review the following information resources.

Hardware Solutions